CUSTOMER INFORMATION
Privacy Policy
How Ops Toolkit Studio handles information on this website and in connection with digital-product purchases.
Last updated: August 21, 2026Who we are
Ops Toolkit Studio is an independent digital-product business. This policy applies to this website and the Grant Report Ops Pack.
Information we handle
The free browser-based checks do not upload your grant files or form answers to us. Basic interaction events may be stored locally in your browser to support the on-page experience.
If you contact us, we receive the information you choose to include in your message. If you purchase a product, Creem acts as the merchant of record and processes the transaction, receipt, tax, and delivery information needed to complete your order. We do not directly receive or store your full payment-card details.
- Contact details and messages you send to support
- Order and delivery information made available through Creem
- Device-local interaction data stored in your browser
How information is used
We use information only to deliver and support purchases, answer questions, troubleshoot delivery, improve the product, prevent misuse, maintain business records, and meet legal obligations.
Sharing and retention
Information may be handled by service providers necessary to operate the website, process purchases, deliver files, or comply with law. We do not sell personal information. We retain support and order records only as long as reasonably needed for those purposes and applicable legal requirements.
Your choices
You may clear locally stored website data through your browser. To request access, correction, or deletion of information held directly by us, contact the support email below. Transaction records controlled by Creem are also subject to Creem's customer and legal processes.
Contact
Privacy questions can be sent to fanrenjie0812@gmail.com.